Dream Car Planet | Ankerpowers FAQ

We will choose different courier service providers according to your region

About 2 weeks

It takes a certain amount of time for the system to be updated, and the update time of different courier service providers is different.

Of course, our products are sold to more than 130 countries

This may be caused by a problem in the courier’s system. Please don’t worry. If this problem occurs, you can contact us.

You can check the logistics status by order number

Yes,If the return or exchange is caused by quality problems, we will bear all the costs。

But,If it is not for the return or exchange caused by the quality problem, you need to bear the round-trip freight and 20% of the outbound cost.

Please contact us by email before returning or exchanging the goods, and we will send you the return address.